Shipping Policy

LNHC Nutraceuticals, Inc., doing business as Lexington Natural Health Center Dispensary, offers free USPS ground shipping on supplement orders within the United States, regardless of order size.

Free Shipping

We offer:

Free USPS Ground Shipping on all orders

There is no minimum order size required for free USPS ground shipping. However, when possible, we kindly ask customers to consolidate orders and avoid placing very small orders repeatedly. This helps us keep free shipping available for all customers.

Upgraded Shipping

Customers who prefer faster or alternative shipping may select upgraded shipping options when available. These may include:

• USPS Priority Mail
• FedEx shipping options

Additional charges apply for upgraded shipping methods.

Order Processing Time

Products that are in stock usually ship the same business day when the order is received before 4:00 PM Eastern Time.

Orders received after 4:00 PM Eastern Time usually ship the next business day.

Our regular business and shipping days are:

Monday, Tuesday, Thursday, and Friday

Orders are not routinely shipped on Wednesdays, weekends, or holidays.

Backorders and Split Shipments

Some products may be temporarily out of stock, backordered, discontinued, or delayed by the manufacturer.

Backordered items are often shipped separately when they become available. If an item is unavailable or significantly delayed, we may contact you with options.

Delivery Times

Delivery times are estimates and may vary based on the shipping carrier, destination, weather, holidays, carrier delays, and other factors outside our control.

Free USPS ground shipping is not a guaranteed delivery-date service.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete address information.

Lost, Delayed, or Damaged Packages

If your package does not arrive, please contact us and we will help review the tracking information. If the carrier confirms that a package was lost before delivery, we will work with you to determine the appropriate next step, which may include a replacement, reshipment, refund, or carrier claim.

If tracking shows that the package was delivered to the address provided at checkout, we generally cannot issue a refund for packages that are lost, stolen, or misplaced after delivery. Please make sure your shipping address is accurate and secure.

Local Pickup

If local pickup is available, please wait until you receive confirmation that your order is ready before coming to the office. Pickup is available during regular office hours unless other arrangements are made.