Terms of service

Terms of Service

Overview

This website and online store are operated by LNHC Nutraceuticals, Inc., doing business as Lexington Natural Health Center Dispensary. Throughout the site, the terms “we,” “us,” and “our” refer to LNHC Nutraceuticals, Inc.

By visiting this website, creating an account, placing an order, or purchasing products from us, you agree to these Terms of Service, our Privacy Policy, our Shipping Policy, and our Return/Refund Policy.

Products and Services

Our online store provides access to professional-quality dietary supplements, natural health products, and related items. Product availability, descriptions, prices, and promotions may change without notice.

We reserve the right to limit quantities, discontinue products, correct errors, cancel orders, or refuse service when necessary.

Not Medical Advice

Information provided on this website, including product descriptions, educational content, ingredient information, research summaries, and related materials, is for general informational and ecommerce purposes only. It is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

Purchasing products from this store does not, by itself, establish a doctor-patient, practitioner-patient, or clinician-patient relationship with Lexington Natural Health Center or any of its practitioners.

Established patients should use the appropriate patient communication channels provided by Lexington Natural Health Center for medical questions, clinical advice, supplement recommendations, laboratory review, or urgent health concerns.

Dietary Supplement Disclaimer

Dietary supplements are not intended to replace medical care, prescription medications, or the advice of a licensed healthcare professional. Customers should consult their healthcare provider before using supplements, especially if pregnant, nursing, taking medication, undergoing medical treatment, or managing a health condition.

Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless otherwise noted. Products sold through this store are not intended to diagnose, treat, cure, or prevent any disease.

Customer Responsibility

You are responsible for reviewing product information, ingredients, allergens, directions, and other details before purchasing or using a product. If you are unsure whether a product is appropriate for you, please contact your healthcare provider before ordering.

You agree to provide accurate billing, shipping, contact, and payment information. We are not responsible for delays or delivery problems caused by incorrect or incomplete customer information.

Orders, Pricing, and Availability

All orders are subject to acceptance and availability. We may contact you if a product is out of stock, backordered, discontinued, unavailable, or incorrectly priced.

We reserve the right to cancel or modify an order if there is an error in pricing, product information, inventory status, shipping information, or payment processing.

Discounts and Promotions

Discounts, coupon codes, special pricing, and promotions may be limited to specific products, collections, customers, or time periods. Some products may be excluded from discounts. Discounts may not be combined unless specifically stated.

Returns and Refunds

Returns and refunds are governed by our Return/Refund Policy. Products are not returnable simply because they did not produce the desired effect, did not improve a health condition, or were later determined by the customer to be unnecessary.

Shipping

Shipping is governed by our Shipping Policy. We make reasonable efforts to ship orders promptly, but shipping and delivery times are estimates and are not guaranteed.

Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.

Limitation of Liability

To the fullest extent permitted by law, LNHC Nutraceuticals, Inc., Lexington Natural Health Center Dispensary, Lexington Natural Health Center, and their owners, employees, practitioners, contractors, and affiliates are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of this website, products purchased through the store, shipping delays, product unavailability, or reliance on information provided on the site.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this website with the revised effective date. Continued use of the website or store after changes are posted means you accept the updated terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.